Profile management
Manage your profile details and address book in the Zebec Web SuperApp.
Your profile holds the personal details Zebec needs to issue cards and open fiat off-ramps. The address book stores wallet addresses you pay often, so you never have to paste them from memory.
The wallet menu
Everything account-related sits behind your wallet address in the top-right corner.
The top of the menu shows your connected address and its network, with a button to copy the full address.
Disconnect Wallet
Disconnects the wallet shown, leaving you logged in
Switch Network
Moves you to a different chain
Personal Details
Opens your profile
Address Book
Opens your saved contacts
Logout
Ends the session for your connected email
Disconnecting and logging out are different things. Disconnecting drops the wallet but keeps your email session; logging out ends the session entirely.
Personal details
The Profile page shows what Zebec holds on file, in three groups:
Personal information: first name, last name, and your verified email.
Region & address: region, country, state, address, and city.
Linked wallet and last updated: the wallet tied to this profile, and when the record last changed.
Fields are read-only on this page. Click Edit Profile in the top-right to change them.
These details decide whether a card can be issued to you, whether fiat off-ramps are available in your country, and how quickly Zebec's providers can complete their identity checks. Accuracy matters more than speed here.
Use your legal name exactly as it appears on your ID. A mismatch between your profile, your ID, and your bank account will hold up card issuance and off-ramp approval.
Address book
The address book keeps the addresses you send to regularly, under two tabs:
Contacts for individual addresses.
Groups for contacts collected together, useful when you pay the same set of people repeatedly.
Search filters the list as you type. Each row shows the contact's initial and name, with a pencil icon to edit it and a bin icon to remove it.
To add someone, click Add Contact, then give the contact a name, the wallet address, and the network that address belongs to.
Send a small test payment the first time you use a new address. Crypto payments to a wrong address cannot be reversed.
Switching networks
Choose Switch Network from the wallet menu, pick the chain, then connect a wallet for it. Balances are specific to the connected network, so the figures in the Vault change when you switch.
If something doesn't work
Profile won't save. Check that every required field is filled and your email is verified.
Contact won't save. Confirm the address is valid for the network you selected. Addresses are network-specific, so a Solana address will not save against Ethereum.
A profile change hasn't reached cards or off-ramps. Edits can trigger a fresh review by the card or off-ramp provider. Allow a business day, then contact support@zebec.io.
Zebec support will never ask for your seed phrase or private key. Nobody legitimate ever needs them.
Related pages
Cards dashboard, which needs a complete profile
Fiat off-ramps, which needs a verified address
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