> For the complete documentation index, see [llms.txt](https://docs.zebec.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zebec.io/zebec-application-suite/web-superapp/cards.md).

# Cards dashboard

Zebec cards are Mastercard cards funded from your crypto. The Cards dashboard is where you create them, check balances, and open a card for its full details.

![Cards Dashboard](/files/jhtXEB2FOU57O3xJk828)

## Balances at a glance

Two panels sit at the top:

* **Total Cards Balance** is the combined balance across your active cards, $32.09 in the example.
* **Active Cards** counts the cards currently live, with a badge for each type you hold.

## Your cards

Each card shows its type, the last four digits, and its balance in the card's own currency. In the example the Carbon card holds 20.92 USD and the Silver card 11.17 EUR, which is why the combined total is a dollar figure rather than the sum of the two numbers.

Cards you can spend on carry an **ACTIVE** badge. **View Details** opens the card itself, with its transaction history and settings.

Below your cards:

* **Active**, **Used**, and **All** filter the list.
* **Search nickname or last 4** finds a specific card.
* **Recent** changes the sort order.

## Creating a card

The dashed placeholder showing the silver card artwork is the entry point for a new Silver card. Click **Create Silver Card** and the app takes you through it.

Before a card can be issued:

1. Your [profile](/zebec-application-suite/web-superapp/profile-management.md) needs your legal name and address.
2. Your country has to be eligible. See [availability and restrictions](/zebec-product-information/cards/availability-and-restrictions.md).
3. You need funds in your [treasury balance](/zebec-application-suite/web-superapp/vault.md) to load onto the card.

Zebec offers three tiers. Which ones you can apply for depends on your region and eligibility.

| Card                                                           | Tier  |
| -------------------------------------------------------------- | ----- |
| [Silver Card](/zebec-product-information/cards/silver-card.md) | Entry |
| [Carbon Card](/zebec-product-information/cards/carbon-card.md) | Mid   |
| [Black Card](/zebec-product-information/cards/black-card.md)   | Top   |

## If something doesn't work

**A payment was declined.** Check the card's balance first, then that it still shows as active. A card spends from its own balance, not straight from your treasury, so it needs topping up.

**The balance looks wrong after a purchase.** Authorisation and settlement can arrive at different times, so a balance may lag a transaction briefly.

**You can't create a card.** This is usually an incomplete profile or an ineligible country. Check both, then contact <support@zebec.io>.

{% hint style="warning" %}
Zebec support will never ask for your full card number, CVV, or PIN.
{% endhint %}

## Related pages

* [Cards product information](/zebec-product-information/cards.md), for tiers, limits, and fees
* [Vault dashboard](/zebec-application-suite/web-superapp/vault.md), where card funding comes from
* [Profile management](/zebec-application-suite/web-superapp/profile-management.md), required before a card can be issued