> For the complete documentation index, see [llms.txt](https://docs.zebec.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zebec.io/zebec-application-suite/enterprise-payroll/for-payees-and-contractors/getting-your-card.md).

# Getting your card

Step-by-step walkthrough for issuing your first Zebec Card from Enterprise Payroll.

This walkthrough takes you from opening the **Cards** section for the first time to holding a ready-to-use Zebec card. The journey below shows a Silver card; the steps are the same for Carbon.

## 1. Complete your profile

The first time you open **Cards**, you are asked to fill in your details: name, billing address, and contact information.

![Complete your profile](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-4f9e59fdd1a12be89892d2762c7c2864fb1ec187%2Fcard-complete-profile.png?alt=media)

These details are linked to every card you issue, so enter them carefully:

* Your **email** and **mobile phone** are used to deliver your card and any wallet tokens (e.g. Apple Pay).
* In jurisdictions that require identity verification, these details must **match your identity documents** exactly.

You only do this once.

## 2. Choose and load a card

Pick the card program you want:

* **Silver** — single-load, spend the balance and you are done.
* **Carbon** — reloadable, top it up whenever you like.

See [Cards for payees](/zebec-application-suite/enterprise-payroll/for-payees-and-contractors/cards-for-payees.md) for a comparison, fees, and limits.

Each card has a minimum and maximum load amount. You can load it with any funds available in your wallet — for example pay you have withdrawn from your streamed payroll.

Enter the amount you want to load. The screen shows exactly what you pay and what the card will hold.

![Create your Silver card](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-64bb72c32ae5c362d3386514f76889d70a8f3f9f%2Fcard-create-silver.png?alt=media)

## 3. Pay on-chain

Follow the on-screen prompts to complete the crypto payment.

{% hint style="warning" %}
**Do not close or refresh the browser window** while the payment is processing. Interrupting it can leave the payment in an incomplete state.
{% endhint %}

Once the payment confirms on-chain, you will see a success message with the transaction hash. Your card is now being issued.

![Payment successful](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-ae91b1af735e743c709b4bd65aa907f9ba68c73f%2Fcard-payment-success.png?alt=media)

## 4. Check your email

Within a couple of minutes you will receive an email from **`notification@mypaymentvault.com`** with the subject "Your Zebec Card Has Arrived!".

If it is not in your inbox, **check your Spam folder**.

![Card confirmation email](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-2f68abd2e68ad24d6df1980c91ca67f867e783b6%2Fcard-email.png?alt=media)

The email contains an action button and a unique token.

{% hint style="danger" %}
**Never share the link or the token.** Anyone with it can claim the card in their own name. Save the email — you can use it again later to check your balance and transaction history.
{% endhint %}

## 5. Confirm your details

Clicking the button takes you to a secure card portal. Your profile details are shown one more time — this is your last chance to correct them.

![Confirm your payment profile](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-d3f012c9729fd835dffe65158d53619c3d862432%2Fcard-confirm-details.png?alt=media)

Make sure everything matches your identity documents. Incorrect information here will fail against the documents you upload in the next step.

## 6. Verify your identity (some jurisdictions)

In certain jurisdictions (for example the UK and EU) identity verification (KYC) is mandatory before the card can be issued.

You will see a QR code. Scan it with your phone's camera and follow the instructions on your phone — you will be asked to photograph your passport or ID. The whole process takes under 3 minutes.

![Identity verification QR code](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-5b56c843744390422eeefab623f4da2519b14c98%2Fcard-kyc-qr.png?alt=media)

{% hint style="info" %}
Do not refresh the page while verifying — it can interrupt the process.
{% endhint %}

Once your document is uploaded, verification usually completes within minutes. You can wait on the page or close it: you will receive an email with the result and a link back to your card.

![Document uploaded](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-af0358a96d698151af2efa1e06e05e2135142323%2Fcard-kyc-uploaded.png?alt=media)

## 7. Confirm and issue

Back on the review screen, click **Confirm** to issue the card.

![Review and confirm](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-534cec7f61768908dc4bd4d4dbc017ce6ca6bf76%2Fcard-review-confirm.png?alt=media)

## 8. Your card is ready

Success — your card is issued and ready to use.

![Card issued](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-2c170e88a0aac4150f82c6621dc214087e204158%2Fcard-issued.png?alt=media)

* **Note down the card details** (number, expiry, CVV) or use **Print Version**.
* On a mobile device, tap **Add to Apple Wallet**, **Add to Google Pay**, or **Add to Samsung Wallet** to pay contactless straight away.

You can also add the card to your mobile wallet later from the [Zebec Mobile SuperApp](/zebec-application-suite/mobile-superapp.md).

You can close this window once done.

## 9. See your card in your dashboard

Back in your payroll dashboard, the **Cards** section now lists your new card along with its balance and status.

![Cards list](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-398d7f765f19f98db07a344630fefe2275ef011d%2Fcard-dashboard-list.png?alt=media)

Click the card to see its details: available balance, CVV, PIN, and full transaction history (loads and purchases).

![Card details](https://3427593773-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYaTRWumFGJjYtG8IAVar%2Fuploads%2Fgit-blob-1e3103f39029c8f860333822d6fb5fd157b4c208%2Fcard-details.png?alt=media)

## Next steps

* [Cards for payees](/zebec-application-suite/enterprise-payroll/for-payees-and-contractors/cards-for-payees.md) — card programs, splitting pay between wallet and card.
* [Card availability and restrictions](/zebec-product-information/cards/availability-and-restrictions.md) — supported countries and where cards cannot be used.