Getting your card
Step-by-step walkthrough for issuing your first Zebec Card from Enterprise Payroll.
This walkthrough takes you from opening the Cards section for the first time to holding a ready-to-use Zebec card. The journey below shows a Silver card; the steps are the same for Carbon.
1. Complete your profile
The first time you open Cards, you are asked to fill in your details: name, billing address, and contact information.
These details are linked to every card you issue, so enter them carefully:
Your email and mobile phone are used to deliver your card and any wallet tokens (e.g. Apple Pay).
In jurisdictions that require identity verification, these details must match your identity documents exactly.
You only do this once.
2. Choose and load a card
Pick the card program you want:
Silver — single-load, spend the balance and you are done.
Carbon — reloadable, top it up whenever you like.
See Cards for payees for a comparison, fees, and limits.
Each card has a minimum and maximum load amount. You can load it with any funds available in your wallet — for example pay you have withdrawn from your streamed payroll.
Enter the amount you want to load. The screen shows exactly what you pay and what the card will hold.
3. Pay on-chain
Follow the on-screen prompts to complete the crypto payment.
Do not close or refresh the browser window while the payment is processing. Interrupting it can leave the payment in an incomplete state.
Once the payment confirms on-chain, you will see a success message with the transaction hash. Your card is now being issued.
4. Check your email
Within a couple of minutes you will receive an email from notification@mypaymentvault.com with the subject "Your Zebec Card Has Arrived!".
If it is not in your inbox, check your Spam folder.
The email contains an action button and a unique token.
Never share the link or the token. Anyone with it can claim the card in their own name. Save the email — you can use it again later to check your balance and transaction history.
5. Confirm your details
Clicking the button takes you to a secure card portal. Your profile details are shown one more time — this is your last chance to correct them.
Make sure everything matches your identity documents. Incorrect information here will fail against the documents you upload in the next step.
6. Verify your identity (some jurisdictions)
In certain jurisdictions (for example the UK and EU) identity verification (KYC) is mandatory before the card can be issued.
You will see a QR code. Scan it with your phone's camera and follow the instructions on your phone — you will be asked to photograph your passport or ID. The whole process takes under 3 minutes.
Once your document is uploaded, verification usually completes within minutes. You can wait on the page or close it: you will receive an email with the result and a link back to your card.
7. Confirm and issue
Back on the review screen, click Confirm to issue the card.
8. Your card is ready
Success — your card is issued and ready to use.
Note down the card details (number, expiry, CVV) or use Print Version.
On a mobile device, tap Add to Apple Wallet, Add to Google Pay, or Add to Samsung Wallet to pay contactless straight away.
You can also add the card to your mobile wallet later from the Zebec Mobile SuperApp.
You can close this window once done.
9. See your card in your dashboard
Back in your payroll dashboard, the Cards section now lists your new card along with its balance and status.
Click the card to see its details: available balance, CVV, PIN, and full transaction history (loads and purchases).
Next steps
Cards for payees — card programs, splitting pay between wallet and card.
Card availability and restrictions — supported countries and where cards cannot be used.
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